"Root Cause Analysis and the Model for Improvement"
Webinar segment (13 minutes), recorded 3/14/13 as part of the Nursing Home Quality Care Collaborative.
Speakers:
Traci Treasure, MS CPHQ LNHA
Quality Improvement Consultant
Qualis Health
Sharon Eloranta, MD
Medical Director, Quality and Safety Initiatives
George W. Merck / IHI Fellow
Qualis Health
Also see other resources related to root cause analysis.