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Person-Directed Care

Qualis Health accepted the #ThickenedLiquidChallenge to raise awareness about how person-centered care should include those with dysphagia. Watch Aimee Ford, RN MS take on the challenge of drinking honey-thick liquids for 12 hours.

General Resources

Improving Nursing Home Care for Our Seniors
In this video, Commonwealth Fund vice president Mary Jane Koren, M.D., explains how the Commonwealth Fund–supported Advancing Excellence in America's Nursing Homes campaign is helping to improve the lives of nursing home residents while saving money—and without cutting back services.

Best Practices Tips for Person-Centered Care
This tip sheet offers resources and ideas for making your facility person-centered.

Review a host of tools provided by the Pioneer Network and the AHCA-NCAL Quality Initiative.
 

Training Programs

Many Paths to Person-Centered Care is a three-part introduction and exploration of culture change.

7 Tips for Improving Resident Satisfaction is a 90 minute archived webinar by AHCA presented by speakers from Pinnacle Quality Insight. Viewers can register and view on-demand at no cost.

Artifacts of Culture Change: An Organizational Readiness and Assessment Tool will get you started in measuring how person-directed your care is currently. It's full of great ideas in six domains for evaluating and improving both customer satisfaction and person-centeredness.