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Staff Stability

Related Information

Learn about Sequim Health & Rehabilitation Center's "Feed for Feedback" program.

Reducing duplicate work and making sure the right person is performing the right task can help improve staff satisfaction. Have you analyzed the workflow at your facility?

General Resources

We Got Softer Toilet Paper—and Other Low-Cost Ways to Engage, Retain and Recruit Staff
In this recording, David Farrell, MSW, LNHA discusses:

Specific leadership practices to generate positive staff, resident and organizational outcomes

Strategies and systems for recruiting and retaining high performers

How evidence-based leadership practices transformed a troubled inner city “critical access” nursing home into a high-performing and person-centered community.

The Change Package (version 2.1, April 2017) for the national version of the NHQCC provides concrete ideas to meet these important goals:

Hire only the best fit for your organization.

Welcome new staff—make them part of the team.

Set high expectations—support success.

Give the best staff a reason to stay.


The B&F Consulting website offers the Staff Stability Toolkit. The website is also a resource for leadership and culture change.

Staff Stability: Your Home's Key to Effective QAPI Implementation webinar recorded 9/23/15.

Review a host of tools provided by the National Nursing Home Quality Improvement campaign and the AHCA-NCAL Quality Initiative.

Although it was published back in 2010, LeadingAge's Direct Care Worker Retention: Strategies for Success contains many helpful strategies for today's workforce.

Leadership Development

Use the skill set diagnostic tool developed by the Studer Group to help pinpoint leadership skill needs and gaps.

Staff Coaching

Skilled coaches can bring out the best in employees, and engaged employees are more likely to stay.