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Collaborative Materials

National Change Package

The Change Package (version 2.0) for the national version of the NHQCC contains ideas and guidance that will help all of our local NHQCC participants accomplish more during the Collaborative.

The comprehensive document is organized around seven key strategies, with a number of practical change ideas defined for each:

  1. Lead with a sense of purpose
  2. Recruit and retain quality staff
  3. Connect with residents in a celebration of their lives
  4. Nourish teamwork and communication
  5. Be a continuous learning organization
  6. Provide exceptional compassionate clinical care that treats the whole person
  7. Construct solid business practices that support your purpose

Resources developed specifically for participants of Qualis Health's Nursing Home Quality of Care Collaborative (NHQCC) will be posted to this page.

Looking for information about the
Peer-to-Peer Sharing Events?

For tools more focused on a particular quality measure, see the topics in the lefthand navigation menu.

Roadmap (Download the PDF)
Provides an overall perspective of the NHQCC 2 timeline.

Handbook  (Download the PDF)
The Handbook  includes background information on Collaboratives, an events schedule, important contact information, instructions and a checklist for pre-work activities, as well as the NHQCC framework, change package, and measurement strategy.

Storyboard Template  (Download the Powerpoint file)
Consider using this template to start structuring your team's storyboard. We look forward to seeing all the storyboards at the next Learning Session!


Learning Session #1 Team Communication
Related tools

Kick-off webinar, originally presented 4/4/17

Action steps:

AHRQ Nursing Home Survey on Patient Safety
TeamSTEPPS Team Assessment Questionnaire

  • Review your data (see tips)
  • Make an action plan (see an example from the hospital setting)
  • Attend the next webinar

Homework assignments:

Team assessment webinar, originally presented 4/12/17

Action steps:

Opportunity to Apply TeamSTEPPS Technique to Improve Outcome in Sub-Acute Care
Opportunity to Apply TeamSTEPPS Technique to Improve Outcome in Long-Term Care

Team communication webinar, originally presented 4/20/17

Action steps:

  • Test a TeamSTEPPS tool with your team
  • Prepare for the learning assessment (you must complete the assessment in order to register for the Peer-to-Peer Sharing Event in your area)
  • Assemble a storyboard to share your test, results & learning!