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Process and Systems Improvement

Accessible via the navigation menu to the left, this section contains resources selected for NHQCC participants. (Other quality improvement tools are also included in the QI Basics section of our website.)

Overall Resources

All-Cause Harm Reduction Change Package
Developed from a series of site visits to nursing homes across the country, this change package demonstrates how the best nursing homes approached prevention of harm while honoring each resident’s rights and preferences and how they carried out their work. The authors recommend starting at Appendix A, but you can also download any other section (or the entirety) of the change package.

Download the slides and listen to the recording of the January 2019 national call related to the change package.

Civil Money Penalty Reinvestment Program (CMPRP)
CMS launched the Civil Money Penalty Reinvestment Program (CMPRP), a three-year effort to reduce adverse events, improve staffing quality and improve dementia care in nursing homes.