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Collaborative Materials

Outcomes Congress,
2015-2016 Collaborative

Learn about the progress participating teams made by accessing the session recording.

Resources developed specifically for participants of Qualis Health's Nursing Home Quality of Care Collaborative (NHQCC) are posted to this page.

Roadmap (Download the PDF)
Provides an overall perspective of the NHQCC 2 timeline.

Handbook  (Download the PDF)
The Handbook  includes background information on Collaboratives, an events schedule, important contact information, instructions and a checklist for pre-work activities, as well as the NHQCC framework, change package, and measurement strategy.

Storyboard Template  (Download the Powerpoint file)
Consider using this template to start structuring your team's storyboard. We look forward to seeing all the storyboards at the next Learning Session!


Register for a Peer-to-Peer Sharing Event
These events are open to NHQCC participants only. You must complete the learning assessment in order to register.

Spokane: Access the learning assessment
(Session was held June 7)

Centralia: Access the learning assessment
(Session was held June 15)

Marysville: Access the learning assessment
(Session was held June 20)

June 22, 2017
1:00 - 4:00pm
Portneuf Medical Center

June 22, 2017
1:00 - 4:00pm
Richland Rehabilation Center

June 27, 2017
12:00 - 3:00pm
Qualis Health


TeamSTEPPS Pocket Guide

Download the Pocket Guide for a quick reference and memory-booster.


Learning Session #1 Team Communication

Team communication webinar, originally presented 4/20/17

Action steps (6 items!)

  • Review our selection of team communication resources
  • Test at least one TeamSTEPPS tool with your team, using at least one PDSA cycle. You may apply the skill to a QAPI PIP you already have in progress, or start a new PIP specifically on safety culture or team communication.
  • Complete the learning assessment and register for the Peer-to-Peer Sharing Event in your area. (See listing above.)
  • Assemble a storyboard to present at the in-person Peer-to-Peer Sharing Event—share what you learned from your study and application of TeamSTEPPS in your pilot test(s).
  • Bring your team of three with you to the Peer-to-Peer Sharing Event. We look forward to seeing you there!

Team assessment webinar, originally presented 4/12/17

Action steps:

Opportunity to Apply TeamSTEPPS Technique to Improve Outcome in Sub-Acute Care
Opportunity to Apply TeamSTEPPS Technique to Improve Outcome in Long-Term Care

Kick-off webinar, originally presented 4/4/17

Action steps:

AHRQ Nursing Home Survey on Patient Safety
TeamSTEPPS Team Assessment Questionnaire

  • Review your data (see tips)
  • Make an action plan (see an example from the hospital setting)
  • Attend the next webinar

Homework assignments: