For information about the availability of auxiliary aids and services for Medicare resources, please visit https://www.medicare.gov/about-us/accessibility/accessibility-aids.html.
To request an alternate format of resources used in Medicare's QIN-QIO work, please email CMS' Office of Hearings and Inquiries at AltFormatRequest@cms.hhs.gov.
Wherever possible, we will post information on this website in open-standard, accessible formats (e.g., HTML). However, there are some areas of the website where specialized media must be used and plug-ins or special viewers may be needed to access the content. Below is a list of file types that are used on the website as well as further information on getting the plug-ins.
Depending on the configuration of your computer, files of the types listed below may:
PDF (Portable Document Format)
PDF files are used to retain the formatting of printed documents. To view PDF files, you will need a reading program; Adobe Acrobat Reader is the most commonly used.
Note: The Adobe accessibility website is a resource for visually impaired users to better interact with PDF files via specialized accessibility software (e.g., screen readers). It has a number of tools for converting PDFs into other file formats.
Excel is a popular spreadsheet application from Microsoft. Most other office suites (e.g., StarOffice, Lotus, WordPerfect) can read Excel files.
Video and audio files
MP3 / MPEG
MP3 is a popular audio format with very high compression (e.g., very small file sizes). MP3 playing and recording software is available from a variety of software vendors; popular sources include Quicktime and RealPlayer.
RealMedia (RealAudio / RealVideo)
RealMedia files are audio and video files designed to stream across the Internet. The RealPlayer plug-in is available at no cost.
WMV (Windows Media Video)
WMV is a high compression video format viewable through Microsoft Windows Media Player.
Quicktime is an alternative audio / video format. Quicktime files do not stream, but are downloaded to your computer and then played. The plug-in is available from Apple.