March 07, 2016
11:00pm – 12:00pm PT
12:00pm – 1:00pm MT
Infection preventionists as patient safety advocates and organizational change-agents, need an understanding of quality and safety improvement concepts that take into account human factors science. This course introduces these concepts including tools for learning from defects, systematically and pro-actively assessing failure risks, and applying human factors engineering to improvement plans.
Jeff West, MPH, RN
Quality Improvement Consultant
Intended Audience: Infection Preventionists, Quality Managers, Nurse Managers and Physicians
Contact Information: Paula Parsons at firstname.lastname@example.org